FAQ's
This document shares how to gather troubleshooting information for different browsers. If the survey is open in multiple tabs or browsers this can cause...
Tue, 21 May, 2019 at 8:10 AM
Are you getting a blank screen when you click "Begin" in your Invitation email? It may be an issue with your browser. We find that in most cases, ...
Mon, 18 Mar, 2019 at 10:20 AM
Reminders are automatically sent to everyone who has not submitted their feedback, regardless of how much progress you have made through the interview. By c...
Mon, 18 Mar, 2019 at 10:20 AM
You can return to complete the interview at any point before the session closes. When exiting the interview, click the "Save & Exit" button at...
Thu, 14 Mar, 2019 at 12:50 PM
Currently, our platform is compatible with 9 different languages. The languages we support are: English Portuguese Spanish French Simplified Chinese ...
Tue, 31 Mar, 2020 at 11:05 AM
You have been invited to participate in an online interview and analytics software that organizations and consultants use to gather feedback from stakeholde...
Thu, 14 Mar, 2019 at 12:51 PM
Whether or not an interview is anonymous will be specified in the invitation you received with the link to begin the interview. If the interview is anon...
Thu, 21 Mar, 2019 at 11:53 AM
You do not need to log in to access the interview. By clicking the "Begin" link in any of the invitation and reminder emails you have received, yo...
Mon, 18 Mar, 2019 at 10:20 AM
The platform is frequently tested in several browsers and environments. These include the below. Google Chrome Internet Explorer 9,10, and 11 Firefox...
Thu, 28 Mar, 2019 at 10:31 AM
You can extend or change the End Date for any engagement by clicking on the calendar icon next to the End Date on the schedule and launch section of the Eng...
Mon, 9 Sep, 2019 at 3:45 PM